BENEFITS
- fast, convenient, accessible, safe and contactless service
- Flexibility - service offered 24/7
- Elimination of queues and loss of time
- Cost reduction / process automation
- Improving the Customer Experience
- Ensuring physical distance
- Complete range of modules: packaged, refrigerated, frozen and heated products
Click & Collect solutions contribute to the consolidation of online services, offering a robust system, completely adapted to the needs of the retail market:
- modules for packaged products
- modules for refrigerated products (0 - 4 degrees C)
- modules for frozen products (-18 degrees C)
- modules for heated products (40 - 60 degrees C)
Flexibility - service offered 24/7
The Click & Collect service allows customers to pick up their online orders easily, quickly and efficiently, offering them a new order collection service and making store hours more flexible.
Elimination of queues and loss of time
Customers no longer waste time queuing, knowing that their package is safe and ready to pick up at will (depending on his schedule).
Cost reduction / process automation
The solution reduces costs because it allows the use of the store as a distribution point, automating the purchasing process.
Improving the Customer Experience
The service offered 24/7 becomes a competitive advantage. In addition, contactless delivery points are a great advantage for both the busy consumer and the trader. In addition, it helps to improve the customer experience so as to support the acquisition and loyalty of new customers.
Ensuring physical distance
As for COVID-19, it is the perfect answer to ensure social distancing in the store.
How does the Click & Collect system work?
The customer places an order online. The order is delivered to the module. The system generates an alert, notifying the delivery customer. The client accesses the system through a unique code. The system automatically opens the module and the customer can pick up the item.
Software ecosystem
- Scalable software infrastructure
- Software infrastructure developed entirely in-house
- Ability to integrate with any command platform
- Online shopping App - Delivera
